Phone Support

Long Distance & International Calling

How to make a long-distance call:

Dial 1 + area code + seven-digit phone number.


How to make an international call:

For calls to most countries, dial 011 + country code + ten-digit phone number.

Find country codes and see rates 


Rural Call Completion

If you're having trouble completing a long-distance phone call to a rural number, call or email Midco for help.

  • Email CallCompletion@Midco.com.
    • Provide your name, contact information and any details of the issue you're experiencing.
  • Call Midco at 1.800.888.1300.
    • If you're a telecommunications carrier, call 1.800.305.1955.


Common Questions:

Can I choose my own long-distance carrier?

Yes, you can choose your own long-distance provider. However, to qualify for our unlimited long distance, which is also included with our Home Phone Package, you must choose Midco as your local and long-distance provider.


Why can’t I dial an international telephone number?

Your telephone long distance must be set up to allow international calling. If you have our Home Phone package and cannot make an international call, your account is more than likely set up for domestic calling only. Please call us at 1.800.888.1300 to set up international calling capabilities. There is no monthly fee for this service; only your international long distance usage will be charged.