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Get Started

Let's Get Started!

We’re committed to delivering the service and customer care you deserve. Refer to this page for helpful tips on some features included with your services.  

My Account from Midco

Use these handy instructions for setting up your My Account with Midco, signing up for e-statements and electronic notifications, enrolling in auto pay, reviewing your email accounts and more. 

  1. Locate your Midco account number, PIN and Customer Name that you received in the mail from Midco.
  2. Go to Midco.com/MyAccount, and click Register.
  3. Complete the online form – and be sure to write down the username and password you chose for My Account.
  4. Click to submit your registration.
  5. Check your email for a message from Midco, and click the link to activate your My Account.
  6. Return to Midco.com/MyAccount, and sign in with your new user name and password.
E-Statements and Updates

Go green with e-statements and electronic updates about your services. Get email, text or both.2

Sign up

Auto Pay

Enroll in auto pay through your checking, savings or credit card so you never miss a payment. 

Set It Up

Monthly Statements

It's easy to view, read and pay your monthly statements in My Account. We offer helpful steps in online support.

Learn About Statements

Reach Out to Us. We're Happy to Help!

Your experience with Midco® matters to us. Have a question about setting up your email or anything on this page? Let us know!

Are you a business customer? Learn about Midco Business in Kansas.

Chat

You don't have to call us to connect. Our team can help you with your questions through secure, online chat.

Start Chat

Phone

Want to talk things through? We're here with technical support no matter the time of day. Give us a call 24/7. 

1.800.888.1300

Social Media

It's a social world, and we're happy to provide support via social media if that's what you prefer!

Facebook

In Person

Visit our local Customer Experience Center.

Address:
1 Riverfront Plaza #301
Lawrence, KS

Hours:
Mon-Fri 8 am-6 pm,
Sat 9 am-1 pm

Directions

On December 1, our CXC will move to 2000 W. 31st St. in Suite C in Lawrence.

Educators Do Great Things

Nominate one for the Educator of the Year program!

Each month, Midco and our partners honor an oustanding Kansas educator, and then we select an annual winner. Tell us about an educator who stands out and deserves some extra recognition!

NOMINATE AN EDUCATOR 

1 Each Midco account with cable TV or internet service can have up to 10 email addresses (any combination of Sunflower.com and Midco.net).
2 We may continue sending certain communications via US mail due to federal regulations. View the Midco Privacy Statement for details.