Sioux Falls, SD: Bob Bartelt, Midco’s Director of Customer Experience Operations, has been named one of Prairie Business Magazine’s 40 Under 40. Every December, the magazine publishes its list of the region’s top 40 professionals under the age of 40 who boast impressive careers and community involvement.
Bartelt has been a valuable Midco team member for more than five years, starting as a Technical Support Manager, providing guidance to frontline Midco team members who serve our customers across the Midwest. Recently, Bartelt was promoted to the Director of Customer Experience Operations role where he oversees all support operations for Midco’s residential customers along with its Collections organization. He takes great pride in developing his team members into great leaders who contribute to Midco’s success. Bartelt is a proven thought leader for the customer’s experience, always challenging Midco to never settle when it comes to delivering exceptional service to its customers.
“Bob exemplifies what it means to be a trailblazer by continually driving innovative thought and challenging his team, as well as his peers, to go beyond what’s expected to deliver a truly exceptional customer experience,” said Cory Limber, VP of Customer Experience.
Bartelt’s passion, talent and skills extend beyond the walls of Midco, and he’s very involved in his local community. As an Executive Board Member on the Moorhead Youth Hockey Association, he plays an active role in further developing one of the most respected organizations in youth sports throughout the region.
Bartelt will be honored at the Prairie Business’s 40 Under 40 event in the spring.