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Billing & Online Account Support


Auto Pay

We offer auto pay, so you can set up your payments and never worry about missing one.

After you set up auto pay, this will go into effect when you receive your next billing statement. If you have a current balance on your account, be sure to make a one-time payment for that amount (or you may incur late fees if your balance is not paid by the due date).

 

To set up auto pay using your bank account:
  1. Log in to Midco.com/MyAccount, and click Setup Recurring Payment – Checking/Savings.
  2. On the Recurring Payments page, complete the fields to enter your new account details.
  3. Choose whether you’d like to pay your statement when the bill arrives, on your due date or a specified number of days before each due date.
  4. Click Create Payment. An on-screen message will confirm if you successfully set up your auto payment.

Your next billing statement (via mail or e-statement) when auto pay takes effect will display the following: “Total Amount Due – Do Not Remit” on the return stub.

You can also set up auto pay by submitting completing the EFT authorization form included in your monthly statement. Mail it to the address noted on the form.

 

To set up auto pay using your credit card:
  1. Log in to Midco.com/MyAccount, and click Setup Recurring Payment – Credit Card.
  2. On the Recurring Payments page, click the Add Recurring Payments button.
  3. On the Add Recurring Payment page, complete the fields to enter your new account details and how long you’d like to make the payments in this fashion.
  4. Choose whether you’d like to pay your statement on your due date or a specified number of days before each due date.
  5. Click Submit.

 

Note:

If you wish to change your credit card

You can only update the description and expiration date for credit cards. Anything else requires you to delete the account and reenter the information.

If you wish to delete a credit card or bank account:

If you delete a payment account that is currently used for auto pay, it will cause the recurring payments to be cancelled. You will need to re-set up recurring payments to continue with auto pay. 

If you wish to switch your auto pay from using a credit card to a checking or savings account (or vice versa):

Make sure to cancel your current auto pay before setting up a new one. 

If you have multiple accounts:

You must set up auto pay separately for each individual account.

If you have trouble making a payment:

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