{{oc.data.outages.outageMessage}}

Billing & Online Account Support


My Account 

Midco offers access to My Account through an online portal and an app. We encourage you to sign up online before logging into the app. 

Online My Account Access

Forgot My Account Username or Password

Account Information

Authorized Users

My Account App

E-Statements and Online Bill Pay

Secure Connections

With My Account and Shop, Midco has implemented several methods to ensure your information remains secure:

  • Unique User ID and password only you know
  • Secure Socket Layers (SSL) to ensure your internet connection and information are secure from outside inspection
  • 128-bit encryption makes your information unreadable as it passes over the internet
  • Automatic sign out if you’ve been inactive for more than 20 minutes

When enrolling in online accounts, making payments and shopping online, we strongly encourage you to use a private computer on a password-protected internet connection. Using public computers (such as schools and libraries) – or using your own computer or device while on public Wi-Fi – increases the risk of your information being compromised.

Technology Requirements

You can access My Account from any computer with an internet connection and a web browser that supports 128 bit encryption. For more information or to upgrade your software, click on the link below for your browser type. My Account is optimized for the three most recent versions of the following browsers:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox