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Billing & My Account Support


My Account Information

To change your account information in My Account:
  1. Log in to Midco.com/MyAccount.
  2. Under Popular Topics, choose Manage My Account settings.
  3. Select Edit to edit information as needed for account email, phone, nickname, and security questions. Other account details that are displayed – like your account address and your name – cannot be changed online. Call us at 1.800.888.1300 to make other changes.
  4. Click Save. A message confirms that you’ve updated your account profile.

 

To change your My Account password:
  1. Log in to Midco.com/MyAccount.
  2. Under Popular Topics, choose Manage My Account settings.
  3. Under Change My Account Password, enter your new password twice and select Save

 

To add or remove an Authorized User:
  1. Log in to Midco.com/MyAccount.
  2. Under Popular Topics, choose Manage My Account settings.
  3. Under Authorized My Account Users, you'll see a list of your current users.
    • To add an authorized user, enter their first and last name and their email address, and then click Add User. The new user will receive a Midco email with an activation link that expires in 24 hours. You will receive a notification when that user has activated their account access. 
    • To remove an authorized user, select Delete User under the user you'd like to delete. 

Please note: if you need someone other than yourself to make account changes over the phone or in person, contact us.