Billing & Online Account Support

Adding Authorized Users

  1. Log into My Account.
  2. Click on the "Add / Edit Users" link under the Account Management Section.

  3. Enter a user's full name and email address in the open fields and click the “Add” button.
  4. An email will be sent to the user.  When a user has fullfilled registration, you will receive a notification (link to accessing notifications interactive brochure item).  Users will have access to edit and add services to your account.

    Please note that this email address will be the one in which you receive all communications from My Account and Online Bill Pay, so it’s important to use an active email account and check it regularly.
  5. If you ever need to delete a user, click the “DELETE” button in edit mode.