Billing & Online Account Support

E-Statements and Paper Statements

We offer both e-statements and paper statements. In an effort to reduce paper consumption and save environmental resources, we encourage customers to opt in for e-statements.

To sign up for e-statements:
  1. Log in to Midco.com/MyAccount
  2. Under Popular Topics, select Manage My Account Settings
  3. Beneath Popular Topics on your Settings page, select Manage account notifications
  4. Add the email address where you would like to receive e-statements, if it's not already showing.
  5. Under Monthly Statements, click the toggle so that is shows green. 
  6. If you would like multiple email addresses to receive statement notifications (or other notifications), enter another email address and repeat step 5. 
  7. Select Save Changes.
  8. If you'd also like to be notified via text message about your statement and payment confirmation, enter a mobile phone number under Text Notifications and click the green plus button. The number will appear, with a green toggle button next to it. 
  9. Click Save Changes
  10. You should receive a confirmation text message from 64326. Reply to confirm that you would like to receive text notifications at this number. 

You can also opt in for other electronic notifications