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Cable TV Support


Remote Record

Our DVR Remote Record allows you to schedule one-time or series recordings, modify or cancel scheduled recordings, and search for your favorite programming from a smartphone, tablet or laptop/PC - all by logging into Midco.net using your Midco® email address.

Features include:

  • Search guide listings
  • Set recordings remotely for Motorola and Pace DVRs
  • View scheduled recordings
  • Cancel scheduled recordings
  • View capacity on DVR
  • Vew location of DVR (bedroom, living room, etc.)
Record A Program
  • Allow a two hour window prior to scheduling a desired recording on your DVR from website to ensure program records
    • Example: If your program begins at 3 pm, be sure to schedule the recording by 1 pm
Schedule Recording
  1. Go to midco.net
  2. Enter your Midco email address and password under 'Log In'
  3. From the main menu, select 'TV Everywhere'
    1. If you have mulitple DVRs, select which DVR to record on using the 'My DVR' dropdown in the top right-hand corner
  4. Select 'TV Listings'
  5. From 'TV Listings' select program desired
    1. Once selected, program information will display including the 'Record' button
    2. To record program, click Record button
      1. The 'Schedule Recording' winodw will display with the following options
        1. Recording Frequency: One-Time or Series
        2. Recording Settings:
          • Save Until: Space is needed or I delete
          • Start Recording: On Time or 1 - 15 minutes early
          • Stop Recording: On Time or 1 - 15 minutes late
          • If a conflict occurs: Don't record this or Record this
Search Programming
  1. Go to midco.net
  2. Enter your Midco email address and password under 'Log in'
  3. From the main menu, select 'TV Everywhere'
  4. Select 'TV Listings' 
  5. Select 'Search' tab
  6. Enter name of program in text box and click search
View Scheduled Recordings & DVR Capacity
  1. Go to midco.net
  2. Enter your Midco email aaddress and password under 'Log In'
  3. From the main menu, select 'TV Everywhere'
  4. Select 'TV Listings'
  5. Select 'My DVR' tabe
    1. List of scheduled recordings will display
    2. A percentage bar displays indicating DVR's current capacity
Modify of Cancel Scheduled Recordings
  1. Go to midco.net
  2. Enter your Midco email address and password under 'Log In'
  3. From the main menu, select 'TV Everywhere'
  4. Select 'TV Listings' 
  5. Select 'My DVR' tab
  6. Select previously scheduled recordings to display 'Modify' or 'Cancel' buttons
    1. To Modify:
      1. Recording Settings: 
        • Start Recording: On Time or 1 - 15 minutes early
        • Stop Recording: On Time or 1 - 15 minutes late
        • If a conflict occurs; Don't record this or Record this
        • Save Until: Space is needed or I delete
      2. To Cancel:
        1. Click 'Cancel Recording' to remove 
Add or Update DVR Location
  1. Contact Midco, and we can update the location of your DVR for easier Remote Record management