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Cable TV Support


How to Use TiVo Parental Controls

Reminder: Parental controls are not set by default, and you should apply them where you would like controls. This means all content is available for viewing until changes are made.

  • HD digital adapters offer basic parental contols, as described in these instructions.
  • For Midco-provided DVRs, HD digital receivers and digital receivers, follow these parental control steps.
  • If you have a TiVo, you'll go to TiVo® Central apply to all TVs connected to your TiVo® DVR, TiVo® Mini and TiVo® Stream. Check out the steps that follow.
  1. Turn on your TiVo, and go to TiVo Central screen
  2. Choose Settings & Messages and then Parental Controls. (Or, select the padlock icon from the info banner.) The padlock icon on the info banner shows the current state of parental controls:
    • Parental Controls Off: The padlock icon is dim and unlocked.
    • Parental Controls On: The padlock icon is bright and locked.
    • Parental Controls Temporarily Off: The padlock icon is bright, but unlocked – because controls are set but are turned off.
  1. Turn on your TiVo, and go to TiVo Central, then Settings & Messages and Parental Controls.
  2. Select Turn on Parental Controls.
  3. Use the number buttons on your remote to enter your four-digit PIN, and enter the PIN again to confirm.
  4. Choose Rating Settings to set rating limits for shows, and choose how to handle unrated content. When you're finished, select the left arrow to return to TiVo Central.
    • TV Rating Limit: Ratings shaded in green are not locked. Ratings in red are locked. Use the up/down arrows on your remote to adjust which ratings are locked.
    • Movie Rating Limit: Ratings shaded in green are not locked. Ratings in red are locked. Use the up/down arrows on your remote to adjust which ratings are locked.
  5. Block Unrated: Some shows are unrated. Use this setting to block all unrated shows. Select what option you want to block, and press the right/left arrows to toggle between Blocked or Allowed. Select Use these settings when you've finished.
  6. Select Hide Adult Content, and then Hide adult channels & shows to block these programs from showing in TiVo search and the on-screen guide. Watching or recording an adult show will require the parental controls PIN. When you're finished, select the left arrow to return to TiVo Central.
  7. Select Channel Locks to lock or unlock a channel from viewing. Select any channel you wish to lock, and a padlock will appear next to the channel. When you're finished, select the left arrow to return to TiVo Central.
  1. Turn on your TiVo, and go to TiVo Central, then Settings & Messages and Parental Controls.
  2. Choose Change PIN. Enter your current PIN followed by your new PIN twice to confirm.
  1. Turn on your TiVo, and go to TiVo Central, then Settings & Messages and Parental Controls.
  2. Enter your four-digit PIN.
  3. Select Turn off Parental Controls.
  4. Use the number buttons on your remote to enter your four-digit PIN, and enter the PIN again to confirm.
  5. Press the Select button on your remote.

When parental controls are off, the password/PIN is deleted, and anyone can view any shows or watch any channels.