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Cable TV Support


TiVo App

The TiVo® app lets you browse and schedule recordings from your phone or tablet.

To use the TiVo app: 
  1. Register your TiVo online.
  2. Check that your mobile device Wi-Fi is on and connected to the same network as your TiVo® DVR.
  3. Download the free TiVo app from the App Store® or Google Play™ store. If you already have the app, make sure you’re running the latest version, with no updates pending. 
  4. Launch the TiVo app on your mobile device and sign in using your TiVo.com username and password.
  5. If prompted, select the primary TiVo box to use with the app (if you have more than one compatible box on your home network). 
    • If this is the first time you're setting up the app, streaming setup will begin.
    • If you have just upgraded the app, start streaming setup by going to Settings and choosing Setup.
  6. Follow the on-screen prompts to set up in-home streaming, which means you can stream recordings to your device only when you are connected to your home network. 
  7. Browse the app to find the programs that interest you and set up recordings.

 

To set up a recording through the app:
  1. Open the TiVo app on your mobile device and tap Guide
  2. Select the search icon on your screen and search for the show you want to record. 
  3. Tap the show, and then select either Record this episode or Create a OnePass. Choose the options you want for your recording and then hit either Record with these options or Create OnePass

 

To use the TiVo app as a remote control:

Android devices

  1. In the TiVo app, tap the remote control icon on your Android tablet or the Pause icon at the top right of your Android smartphone screen.
  2. Use the remote control buttons to navigate the TiVo menus and control playback.
  3. Tap Gestures on your tablet or the Gestures icon on your smartphone to show the gesture pad areas.
    • Use touchscreen gestures to control your video.
  4. To return to the remote control button view, tap Buttons on your tablet or the remote control icon on your smartphone.

iOS devices

  1. In the TiVo app, tap the remote control icon at the top right of the screen.
  2. Tap Buttons on your iPad or the remote icon on your iPhone to show the remote control buttons.
    • Using the buttons, you can navigate around the TiVo menus, or you can fast forward, rewind, pause, slow motion, advance, see instant replay, record or give Thumbs Up or Thumbs Down ratings.
  3. Tap Gestures on your iPad or the Gestures icon on your iPhone to show the gesture pad areas and use touchscreen gestures to control your video.
  4. Tap the remote icon again to hide the remote control buttons.

Note: The remote control is not available if you're away from your home network.

 

To stream or download recordings to your mobile device:

Midco customers can stream recordings and live TV from their TiVo to a phone or tablet connected to your home Wi-Fi network. 

Note: In-home streaming is only available on your home's Midco network. Streaming via TiVo is not available outside your home internet connection. 

Stream recorded shows to your Apple device:

  1. Open the TiVo app.
  2. Tap My Shows.
  3. Make sure the On DVR tab is selected. This shows a list of all recorded shows available to stream.
  4. Tap the show you want to watch.
  5. Tap Watch Now, and then Watch on iPad/iPhone.

Stream live TV to your Apple device:

  1. Open the TiVo app.
  2. Tap the Guide button at the bottom of the iPhone or iPad to browse the program guide.
  3. Tap the show you want to watch to select it.
  4. Tap Watch Now, and then Watch on iPad/iPhone.

Stream recorded shows to your Android device:

  1. Open the TiVo app.
  2. Tap My Shows at the bottom of your Android tablet's screen, or tap the TiVo button and choose My Shows on your Android smartphone.
  3. Select the show you want to watch from the list of recorded shows.
  4. Tap Watch Now, and then Watch on Tablet/Phone.

Stream live TV to your Android device:

  1. Open the TiVo app.
  2. Tap Guide at the bottom of your Android tablet's screen, or tap the TiVo button and choose Guide on your Android smartphone.
  3. Tap the show you want to watch to select it.
  4. Tap Watch Now.

 

For more tutorials and instructions on using the TiVo app, visit TiVo.com's support section for Apple devices or Android devices.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google Inc.
Streaming to devices is available on iPad, iPhone and iPod Touch devices running iOS 5.1 or later, and select Android devices running 4.1 or higher. Streaming via TiVo is not available outside your home internet connection.