{{oc.data.outages.outageMessage}}

Home Monitoring Support


How do I manage my Keypad Codes?

Keypad access codes are used to arm or disarm the system. Multiple keypad codes can be assigned to track who enters and leaves the premises.

To manage keypad access codes, select Security > Keypad Codes on the toolbar.

The Keypad Access Codes screen is displayed.

Keypad Access Codes

From this screen you can add a new access code and modify the current access codes. The user with the Master access code can display all the access codes. Access codes can be refined to be valid on specific days.

The following table details the arming levels that are available.

Arming LevelDescription
Arm Only User can arm the system only.
Duress Grants access to the TouchScreen to arm/disarm the system or access security settings and sends a silent alarm to central monitoring station, which dispatches the police. This level is provided with the system and cannot be added.
Master User can create, edit, and delete keypad codes, as well as arm and disarm the system. This level is provided with the system and cannot be added.
Standard or Guest User can arm and disarm the system.