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Home Security Support


Access Codes & Emergency Contacts

 

How to Access Your Central Station Passcode

Learn how to create and view your secret code, also known as the central station passcode, for your home security system. In alarm situations, the central monitoring station will call to verify an alarm and confirm the identity of the person answering the phone.

How to Create Emergency Contacts

Find out how to manage your emergency contacts. If an alarm is tripped, the central monitoring station will contact individuals on the list to verify an alarm and confirm the identity of the individual – who must provide the secret word (or central station passcode).

How to Manage Keypad Codes

Discover how to set up and modify your keypad codes, which you use to arm or disarm your Midco SmartHOME security system.