Home Security Support


Your security cameras give you a window into your home no matter where you are. You can have up to six cameras connected to a system’s touchscreen at a time, and you can view live video from these cameras at any time – no matter where you are – using the online subscriber portal or mobile app. Capture pictures and video clips manually, or set up rules to take video or pictures if a sensor is tripped. You can even record 24 hours of video from one camera on your system.

Keep in mind:

  • Outdoor cameras cannot be installed in multi-family dwellings, such as an apartment building or duplex.
  • Midco does not have access to images or video from your security system.
How to Record Video

Record continuous video from one camera to a 64 GB SD memory card, and download that video to a USB drive.

How to Watch Recorded Video

Review your recorded video on your touchscreen. You can also export recorded security camera video in one-hour segments to a USB drive, so you can watch the vide on other devices.

How to Watch Live Video and Capture Images

View live video or capture snapshots and video clips from a camera on your system via the app, touchscreen or online portal.