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Home Security Support


How to Set Rules and Automations

Rules (also known as automations) are a flexible way to monitor and automate your home. You tell your home security system to perform an action (such as sending an email or text alert) whenever something else happens under specific circumstances.

Some types of Midco SmartHOME rules you can create include:

  • Lock or unlock your doors based on events and schedules, such as locking your door at a specific time of night.
  • Arm or disarm your system at specific times of day.
  • Take a picture that’s texted you whenever your front door is unlocked with a keypad code or whenever a camera senses motion.
  • Send an email or text whenever an expected action doesn’t occur in a security zone – such as if the front door doesn’t open between 3:30 pm and 5 pm on school days, when kids are expected home. 
  1. Log in to your Midco SmartHOME app on your mobile device.
  2. Tap Automations. You will see a list of any existing rules you’ve created.
  3. Tap Create. Choose an automation option, and follow the on-screen prompts.
  4. Review your automation steps, and tap Save.

NOTE: Rules for locking and unlocking the door have the following limitations:

  • You cannot create an Event rule to lock a door based on the mode changing to Home.
  • You cannot create an Event rule that changes the mode to Home whenever the door becomes locked.
  • You cannot create an Event rule to unlock a door based on the mode changing to Night, Away or Vacation.
  • You cannot create an Event that changes the mode to Night, Away or Vacation when the door becomes unlocked.

Follow these steps to change your security system automation or rule conditions – including  changing the contacts who should receive automation alerts.

  1. Log in to your Midco SmartHOME app on your mobile device.
  2. Tap Automations and then an existing rule you’ve created.
  3. Complete one of these actions:
    • To delete a rule, tap Remove.
    • To modify a rule, tap one of the automation/rule actions, and make the change you wish. Follow the on-screen prompts. Review the automation steps, and tap Save.
  1. Log in to the Subscriber Portal.
  2. Click Rules and then Add Rule.
  3. Choose what kind of rule you want to create:
    • Schedule – Action occurs at specified times, dates and date ranges without regard to an additional event.
    • Event – Action occurs when a specified event occurs in a security zone (door, window, motion detector, etc.)
    • Non-event – Action occurs when an expected event does not occur in a security zone.
  4. For the rule type you selected, provide the remaining rule details. This could include as specified time and day of week, applicable security zone, and the action your system should take (such unlocking a door, or sending a text message or email).
  5. Enter a rule description (which will show up in your list of rules), and then click Save. 

 

NOTE: Rules for locking and unlocking the door have the following limitations:

  • You cannot create an Event rule to lock a door based on the mode changing to Home.
  • You cannot create an Event rule that changes the mode to Home whenever the door becomes locked.
  • You cannot create an Event rule to unlock a door based on the mode changing to Night, Away or Vacation.
  • You cannot create an Event that changes the mode to Night, Away or Vacation when the door becomes unlocked.
  1. Log in to Midco.com/SmartHOMEportal.
  2. Click Rules. The screen will display any current rules and contacts for those rules.
  3. Complete one of these actions:
    • Click the pen icon next to an existing rule you want to modify.
    • Click the trash icon next to an existing rule you want to delete.
    • Click toggle to turn individual rules on or off without deleting them. 

Add or modify people you want to receive system alerts as a result of your rules and automations.

  1. Log in to Midco.com/SmartHOMEportal.
  2. Click Rules and then Rules again.
  3. Identify the rule you want to modify, and click the pencil icon.
  4. In the rule’s contact area, complete one of these actions:
    • To change contact information (such as a phone number or email address), click the pencil icon to next to any existing contact that needs editing. Enter updated contact details, and click Save.
    • To remove a contact’s information, click the pencil icon to next to any existing contact. Click the trash icon next to the contact details (such as a phone number) that need to be removed, and click Save.
    • To add a new person to your list, click Add Contact. Enter the person’s contact details, and click Save.
  5. Click Save.