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Internet Support


Understanding Gig via Wireless

If you want gigabit service and Wi-Fi, you will also need a wireless modem or a gigabit-capable wireless router. Midco offers a wireless modem for gigabit speeds. See our approved modems list to find the modem and its associated user guide. 

How Wireless Gig Technology Works

Think of the new wireless gig modems (known as DOCSIS 3.1 technology) as an interstate or multiple-lane road with more room for internet traffic flow – when compared to a traditional Wi-Fi modem. The gigabit-enabled modems that Midco uses include a powerful combination of these advanced features.

More Wireless Antennas

Our wireless DOCSIS 3.1 modems come with more Wi-Fi antennas, making them more powerful than DOCSIS 3.0 modems. These four antennas broadcast wireless signals to your devices, and four more antennas receive wireless signals from your devices. This is known as 4x4 multiple input multiple output (MIMO) technology.

Optimized Wi-Fi Signals

A dual-band wireless modem can broadcast two types of wireless signals – the primary differences being range and bandwidth.

  • When you’re on the 5 GHz frequency, you’ll get faster data rates at a shorter distance.
  • When you’re using 2.4 GHz, your coverage extends to greater distance, but at slower speeds.

Our modem for wireless gig offers both options on a single network.

Most Recent Wi-Fi Standard

While the 801.11ac wireless networking standard has been around for about 10 years, it becomes more powerful when combined with MIMO technology available in Midco’s gigabit wireless modems. 

 

How Device Capabilities Affect Speed

So, your gig Wi-Fi modem can deliver all this to your home. But did you know your devices also make a difference? As you can see below, you can get the best speeds with your wireless devices if your devices are built with advanced MIMO, frequency and wireless networking standards. 

Gigabit Wireless Guidelines

 MIMO 4x4*MIMO 2x2Non-MIMO 1x1GHz Frequency Capabilities

802.11ac 
Wireless Networking Standard 

Up to 800 Mbps downloads

Up to 400 Mbps downloads

Up to 400 Mbps downloads

2.4 GHz and 5 GHz (to take full advantage of gig speeds)

802.11n Wireless Networking Standard

Up to 300 Mbps downloads

Up to 150 Mbps downloads

2.4 GHz and 5 GHz (to take full advantage of gig speeds)

802.11g Wireless Networking Standard

Up to 20 Mbps downloads

2.4 GHz only

*4x4 = 4 antennas upload, 4 download 

Speeds noted above are basic guidelines for a perfect environment based on their equipment. They are not intended to be set in stone, because software and other factors can affect your speeds and device performance. Refer to Midco.com/Speed for tips on getting the best performance from your devices.

MIMO
  • Smartphones and Tablets – Most smartphones typically have one antenna for receiving wireless signals, and one for sending wireless signals – meaning they don’t often include MIMO technology.
  • Laptops and Wireless Gaming Devices – Typically, many of these devices have just one wireless antenna, although newer and more advanced devices may have more.
GHz Frequencies
  • All wireless devices in your home should operate on a 2.4 GHz network. Only newer devices can work on both the 2.4 GHz and 5 GHz network.
  • Both networks operate at the same time from the Wi-Fi modem.
  • The DOCSIS 3.1 modem and some other newer modems enable newer wireless devices that work with both frequencies to take advantage of “bandwidth steering.” Your device will automatically steer to the frequency providing the best signal – all on the same Wi-Fi network.
  • Older dual-band modems will display different networks for each frequency that you have to join manually to see if you get a better signal. (For example, 2.4GHz would display as CGN-8090 and 5GHz as CGN-8090-5G.)

 

Find Your Device Specifications

To determine the specifications and capabilities for each of your devices, please refer to its manufacturer online or in the manuals that came with it

 

Buying Your Own Wireless Router

Some people prefer to have a standard DOCSIS 3.1 modem from Midco and buy their own wireless router to get Wi-Fi in their home. If you choose to do so, be sure to look for a router with the following specifications:

  • Gigabit Ethernet ports
  • 802.11ac - AC1900 or above
  • Dual Core processor

Below are a few gigabit-capable wireless routers that meet those specifications, available through various retailers. Please note that Midco does not endorse, provide or support third-party routers.