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KS Voicemail

Voicemail for KS Phone Customers

If you’re a MN, ND or SD phone customer, check out our voicemail instructions for you.

Who: KS phone customers

  1. Dial *96, *98 or *68.
  2. If this is the first time using your voicemail, you'll be prompted to enter a new password and record your name response and personal greeting. Your password should be a four-to-seven-digit number that's easy for you to remember. IMPORTANT: Your default password is 969929.
  3. Once your voicemail is set up, press 1 to play your messages. If you have new voicemails, a stutter tone will sound upon picking up the receiver.

Who: KS phone customers

  1. Dial the access number for your home phone location:
    • Lawrence or Eudora: 785.856.6000
    • Basehor or Tonganoxie: 913.662.6000
    • Bonner Springs or Kansas City: 913.400.6000
  2. When asked for your mailbox number, enter your 10-digit phone number.
  3. At the prompt, enter your password.
  4. Follow the instructions to process your messages.

Who: KS phone customers

  1. Access your voicemail system.
  2. Press 3 to work with your greetings, and then 1 to set up a personal greeting.
  3. After the tone, record your greeting, and press #.
  4. If the greeting is ok, press 1. To record again, press 2. To exit without saving, press 3.

Who: KS phone customers

  1. Access your voicemail system.
  2. Press 3 to work with your greetings, and then 2 to set up an extended absence greeting.
  3. Press 1 to turn on.
  4. Record your message, and press #.
  5. Press 2 to review.
  6. Press * to exit.

Who: KS phone customers

  1. Access your voicemail system.
  2. Press 3 to work with your greetings, and then press 3 again.
  3. Choose one of these options, and follow the voice instructions.
    • Press 1 to choose a type of system greeting.
    • Press 2 to review or rerecord your name.

Who: KS phone customers

  1. Access your voicemail system.
  2. From the main menu, press 1. Your voice messages will play back. During playback, you may pause and resume your message by pressing 8.
  3. After or during the message, choose one of these options, and follow the voice instructions: 
    • Press * to return to the main menu.
    • Press 1 to repeat or playback the message.
    • Press 22 to save the message as new.
    • Press 3 to delete the message.
    • Press 4 to reply to the message.
    • Press 5 to send a copy of the message to someone else.
    • Press # to leave the message as saved.

Who: KS phone customers

  1. From the main menu, press 2.
  2. Enter a telephone number to send a message to, and record your message.
  3. Press 1 for delivery options.
    • Press 1 to mark as private.
    • Press 2 to mark as urgent.
    • Press 3 to add more recipients.
    • Press 5 to request a delivery report.
    • Press 6 to request a read report.
    • Press 7 to review your message.
    • Press 9 to re-record your message.
    • Press # to send your message.
    • Press * to exit.

Who: KS phone customers

  1. From the main menu, press 6 and then 1 to get to your voicemails. Your deleted message will play back.
  2. During playback, there are several options you can take – or you can wait until the message playback is complete.
    • Press * to return to the main menu.
    • Press 2 to save the message.
    • Press 3 to delete the message.
  3. After the message, choose one of these options, and follow the voice instructions.
    1. Press 1 to repeat a message.
    2. Press 2 to restore a deleted message.
    3. Press 3 to permanently delete the message.
    4. Press 4 to reply to the message.
    5. Press 5 to send a copy of the message to someone else.
    6. Press # to go to the next message.

Who: Kansas phone customers

Add, Edit or Delete Group List
  1. From the main menu, press 4.
  2. Press 1 to select the option to add, edit or delete a group list.
    • Press 1 to add a new group list.
    • Press 2 to edit or delete a new group list.
    • Press 3 to review your group list.
    • Press * to exit.
Adjust Hands Free and Time Saver
  1. From the main menu, press 4.
  2. Press 2 to select the hands free and time saver options.
    • Press 1 to change autoplay settings.
    • Press 2 to change settings for urgent messages.
    • Press 3 to change your voicemail preferences.
    • Press * to exit.
Additional Settings
  1. From the main menu, press 4.
  2. Press 3 to select the option for additional settings.
    • Press 4 for broadcast options.
    • Press * to exit.
Notification Options
  1. From the main menu, press 4.
  2. Press 5 for notification options.
  3. Press 1 to deactivate the message waiting indicator.
  4. Press * to exit.
Security Options
  1. From the main menu, press 4.
  2. Press 6 for security options.
    • Press 1 to change your PIN.
    • Press 2 to change the fast login feature.
    • Press 3 to turn the skip PIN feature on or off.
    • Press * to exit.

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