Contact Us

Reach Out to Us

Your experience with Midco® matters to us. We want to help you get the most out of your services. Have a question? Reach out to us.


We'd love to chat with you, but aren't available at this time.

Chat Hours

We'd Love to Talk

Want to talk things through? We're here with technical support no matter the time of day. Give us a call 24/7. 


Social Media

Our social media support team is offline until 7 am. Send us a message, and we'll get back to you soon.



Visit a Midco Store

Get answers to your questions in person at one of our 13 regional Customer Experience Centers. 

Find a Location

Mailing Address

Need to mail us something? Here's Midco's mailing address:

PO Box 5010
Sioux Falls, SD 57117

Closed Captioning Inquiries

If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. For written inquires, send mail to:

Pat Mastel
VP & General Counsel
3901 N. Louise Ave.
Sioux Falls, SD 57107

1 Customer Experience Center hours are subject to change for holidays and due to inclement weather.