{{oc.data.outages.outageMessage}}

Copyright Infringement

Midco Copyright Policy

While Midco does not monitor customer webpage views or content downloads, third parties may notify us of alleged copyright infringement. In those instances, information is gathered independently by copyright holders or their agents. We forward the complaint to our customer(s) via email and/or USPS.

Our purpose is to ensure our customers are aware of alleged and possibly unknown copyright infringement activity and potential consequences. Midco is not a party to complaints such as these, and we do not release a customer’s identity to a copyright holder unless required to do so by a court order or valid subpoena, issued by a court with jurisdiction over Midco.

If over a period of time we receive repeated copyright infringement notices for a customer, we may consider it a violation of our Acceptable Use Policy and – after notifications have been sent to the customer – take action, including disconnecting service.

For more details, go to Midco.com/Legal.

ChatIcons
Chat With Midco

 

We're not available to chat right now, but you can still get in touch!

You can contact support by phone any time of day. 

Call 1.800.888.1300

 

You can leave a private message for us on Facebook or Twitter and our social media team will respond when we return in the morning. 

Facebook

Twitter