This phone support section includes a variety of helpful information. You can also access an abbreviated version to get started with your phone service in our downloadable quick start guide PDFs for KS or MN, ND & SD customers.
Download MN, ND, SD Guide
Download KS Guide
Long-Distance & International Calling
Voicemail & eVOICE
Receive fewer telemarketing calls by registering your home and cell phone number with national and state Do Not Call listings.
Do Not Call Registry Details
Qualifying low-income households can get affordable home phone access through the federal Lifeline assistance program.
Learn More about Lifeline
If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.
Look up possible outage
See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.
Learn about My Account
Find a Location
You can contact support by phone any time of day.
You can leave a private message for us on Facebook or Twitter and our social media team will respond when we return in the morning.
We are taking you to a secure payment website where you can pay your Midco statement.