Contact | Midco

Contact Us

Have a question?

Getting answers has never been easier.

Let’s Chat

We like talking, even if it’s actually typing. Get help via secure, online chat.


Social Media

Browse your social feed while we DM – it’s multi-tasking!



Need support?

Need a quick answer? Our robust online support is available right now. It’s literally always here!


Text Us

Ask for assistance on your phone – without making a call. Our team is texting-friendly!

TEXT 64326

Dial the Digits

Want to talk things through? We’re here with technical support 24/7.


Start shopping, right now.

Don’t wait to get pricing or services from us – shop for internet and TV online.


Self-help for everyone.

Am I in a service outage?

Check service status

My internet isn't connecting.

Troubleshoot services

I need to pay my Midco bill.

Make a payment

My remote isn't working.

Cable TV remotes
MidcoTV remotes

Looking for Midco locations?

Midco has Customer Experience Centers across our footprint to make it convenient to pick up or drop off equipment, answer questions, accept payments and more.


Have leased equipment you need to return to Midco? You can send it to a specific address or contact us to request a prepaid shipping label.


Need to mail us something? (Please note: Do not mail equipment to this address.)

PO Box 5010
Sioux Falls, SD 57117

If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. You can also email us at For written inquires, send mail to:

Pat Mastel
VP & General Counsel
3901 N Louise Ave.
Sioux Falls, SD 57107

Midco Response to COVID-19