Installing new internet equipment in your home? Find your equipment to begin. Self-installation varies based on service and equipment type, as well as some in-home factors.
Check to see if you have one or multiple devices offline by turning them off and on.
Have Midco Freestyle® Wi-Fi? Check your Midco Wi-Fi app for more troubleshooting steps.
What else can we help you with?
Stream to your heart’s delight with Midco internet!
All Internet Topics
See all we have to offer for internet support. If you're self-installing a modem, choose Modems below for steps to install and activate.
If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.
Look up possible outage
See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.
Learn about My Account