Live Chat

Chat Hours

Customer Care

(Central Time)

Monday-Friday: 7 am to 12 am

Saturday-Sunday: 10am - 10 pm

Memorial Day: Normal Hours


(Central Time)

Monday-Friday: 9 am to 6 pm

Saturday and Sunday: Chat not available

Memorial Day: Closed

If you're contacting us for a service downgrade or cancellation, please call 1.800.888.1300 during these hours:
Monday-Friday: 8 am to 8 pm CT
Saturday: 8 am to 5 pm CT

We're not available to chat right now. Please call us at 1.800.888.1300. 

Customer Experience Centers

Want to talk in person?

View Locations

Chat With Midco


We're not available to chat right now, but you can still get in touch!

You can contact support by phone any time of day. 

Call 1.800.888.1300


You can leave a private message for us on Facebook or Twitter and our social media team will respond when we return in the morning.