Live Chat

Chat Hours

Customer Care

(Central Time)

Monday-Friday: 7 am to 12 am

Saturday-Sunday: 10am - 10 pm


(Central Time)

Monday-Friday: 9 am to 6 pm
Saturday and Sunday: Chat not available

If you're contacting us for a service downgrade or cancellation, please call 1.800.888.1300 during these hours:
Monday-Friday: 8 am to 8 pm CT
Saturday: 8 am to 5 pm CT

Your Midco chat will open in a pop-up window. Be sure to turn off your pop-up blocker before starting chat. Thanks! 

Please only open one chat window. Starting multiple chat sessions will increase response time for a representative.


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