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Chat Hours

Customer Care

(Central Time)

Monday-Friday: 7 am to 12 am

Saturday-Sunday: 10am - 10 pm


(Central Time)

Monday-Friday: 8 am to 7 pm

Saturday and Sunday: Chat not available

If you're contacting us for a service downgrade or cancellation, please call 1.800.888.1300 during these hours:
Monday-Friday: 8 am to 8 pm CT
Saturday: 8 am to 5 pm CT

We're not available to chat right now. Please call us at 1.800.888.1300. 

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