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Live Chat

We’re conversationalists.

Oh shoot, you caught us during our off-hours. Check out online support tools or give us a call at 1.800.888.1300 if you need immediate assistance – otherwise we’ll be back tomorrow!

Chat Hours

Customer Care

Monday-Sunday: 7 am-Midnight CT


Monday-Friday: 8 am-7 pm CT

Did you know? You can check pricing and packages online, too.

Service downgrade or cancellation?

Tell us more. Can you give us a call instead?

Your team is available from 8 am to 7 pm CT Monday-Friday.

Self-help for everyone.

Am I in a service outage?

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My internet isn't connecting.

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My remote isn't working.

Cable TV remotes
MidcoTV remotes