Delivering a great customer experience is a top priority at Midco® – and we value our customer care professionals who are on the front lines making that happen. We're looking for customer support team members who make sure customers get the most value out of their equipment and services.
Customer Service and Support Professionals
When something isn't working, who do our customers call? They turn to our customer experience team for help. We're looking for support experts who enjoy working with people and solving problems. Our customer service experts work with customers to take care of many needs, including:
Help with billing questions and payments
Answer questions about services and helping troubleshooting technology
Midco offers perks and benefits you don't find everywhere. Do free and discounted services – such as internet in your home – appeal to you? At Midco, you'll get that, and enjoy other benefits including medical, dental and vision insurance, 401(k), tuition reimbursement, wellness programs, profit sharing, paid time off and much more!
We’re proud to offer many advancement opportunities to your team members. You can earn different levels of expertise by adding to your knowledge about Midco services, equipment and processes. Within a few years, you could move up into managing your own team. You can also work your way into other areas that might fit your interest.1
Business customer care
Residential or business sales
You choose what fits your interest, and we’ll help you work toward your goals.
Where We're Hiring
While job openings vary, our customer service teams are located in these cities.
Our team keeps growing in the Red River Valley as we serve more customers in the Midwest! Fargo, West Fargo and Moorhead make up a vibrant cultural community that’s consistently found on “best places to live” lists, and is home to three major universities.
Sioux Falls is the largest city Midco services. Come join us in this strong local economy and local arts community. Two Division II universities and the South Dakota Public Universities and Research Center call Sioux Falls home. Plus, the community is also the tenth best place to live, according to Liveability.