Customer Service Jobs

Enjoy a Rewarding Midco Customer Service Career

Delivering a great customer experience is a top priority at Midco® – and we value our customer care professionals who are on the front lines making that happen. We're looking for customer support team members who make sure customers get the most value out of their equipment and services. 

Customer Service and Support Professionals

When something isn't working, who do our customers call? They turn to our customer experience team for help. We're looking for support experts who enjoy working with people and solving problems. Our customer service experts work with customers to take care of many needs, including:

  • Help with billing questions and payments
  • Answer questions about services and helping troubleshoot technology
  • Reset passwords and update account information


Why Midco?

Midco offers perks and benefits you don't find everywhere. Do free and discounted services – such as internet in your home – appeal to you? At Midco, you'll get that, and enjoy other benefits including medical, dental and vision insurance, 401(k), tuition reimbursement, wellness programs, profit sharing, paid time off and much more!

Discover Midco

Advance Your Career

We’re proud to offer many advancement opportunities to your team members. You can earn different levels of expertise by adding to your knowledge about Midco services, equipment and processes. Within a few years, you could move up into managing your own team. You can also work your way into other areas that might fit your interest.1

  • Technical support
  • Training
  • Quality assurance
  • Account management
  • Business customer care
  • Residential or business sales

You choose what fits your interest, and we’ll help you work toward your goals.

Where We're Hiring

While job openings vary, our customer service teams are located in these cities.


Our team keeps growing in the Red River Valley as we serve more customers in the Midwest! Fargo, West Fargo and Moorhead make up a vibrant cultural community that’s consistently found on “best places to live” lists, and is home to three major universities.

Western South Dakota

Nestled in and near the beautiful Black Hills are the Midco-served communities of Lead, Deadwood, Spearfish, Sturgis, Black Hawk and Rapid City.

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1 This page shows typical career paths employees follow in this department at Midco. Exceptions can be made, depending on workforce needs and other factors.