Contact Us

Reach Out to Us

Your experience with Midco® matters to us. We want to help you get the most out of your services. Have a question? Reach out to us:


You don't have to call us to connect. Our team can help you with your questions through live, secure, online chat!

Start Chat


Want to talk things through? We're here with technical support no matter the time of day. Give us a call 24/7. 


Social Media

It's a social world, and we're happy to provide support via social media if that's what you prefer!



In Person

Get answers to your questions in person at one of our 13 regional Customer Experience Centers. 

Hours & Locations

Holiday Hours

Due to the holiday, our Customer Experience Centers will be closed on Monday, and our Sales, Billing, and Account Management groups will not be available. Account Management will also be unavilable on Saturday, September 3. Technical Support and Business Customer Care will be available during their regularly scheduled hours. Have a great Labor Day weekend!

Did you interact with Midco recently?

We care about your feedback! Let us know your thoughts about your recent Midco experience, so we can enhance service for all customers.

Satisfaction Survey  Mail Order Survey

Mailing Address

Need to mail us something? Here's Midco's mailing address:

PO Box 5010
Sioux Falls, SD 57117

Closed Captioning Inquiries

If you need assistance with closed captioning, contact us via email at, call us at 1.800.888.1300 or send a fax to 605.271.1986. For written inquires, send mail to:

Scott Anderson
Chief Legal Officer
3901 N. Louise Ave.
Sioux Falls, SD 57107