Midco Response to COVID-19
Reach Out to Us
Your experience with Midco matters to us. We want to help you get the most out of your services. Have a question? We're here to help!
We're experiencing high chat and call volumes, and it may be faster for you to find answers in Midco Support.
We'd love to chat with you, but aren't available at this time.
We'd Love to Talk
Want to talk things through? We're here with technical support no matter the time of day. Give us a call 24/7.
Our social media support team is offline until 7 am. Send us a message, and we'll get back to you soon.
Need to mail us something? Here's Midco's mailing address:
PO Box 5010 Sioux Falls, SD 57117
To slow the spread of COVID-19, our 13 CXCs are temporarily closed.
Closed Captioning Inquiries
If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. For written inquires, send mail to:
VP & General Counsel 3901 N. Louise Ave. Sioux Falls, SD 57107
1 Customer Experience Center hours are subject to change for holidays and due to inclement weather.