Self-Install & Activate Your Equipment
Self-installation is available for some cable equipment. If you're self-installing, choose your equipment below for steps to install and activate. Or, if you just need to activate your equipment, enter your cable box serial number below and select
Cable TV Quick Start Guide
This cable TV support section includes a variety of helpful information. You can also access an abbreviated version to get started with your cable TV service in our downloadable quick start guide PDF.
Download cable TV quick start guide
All Cable TV Topics
See all we have to offer for cable TV support. If you're self-installing a cable box, choose your equipment below for steps to install and activate.
If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.
Look up possible outage
See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.
Learn about My Account