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Start Streaming

If you’re looking for help to get streaming, check out these resources to access apps and networks through your cable TV package – and reset your password if you’ve forgotten it.

Cable TV Quick Start Guide

This cable TV support section includes a variety of helpful information. You can also access an abbreviated version to get started with your cable TV service in our downloadable quick start guide PDF.

Download cable TV quick start guide 

All Cable TV Topics

See all we have to offer for cable TV support. If you're self-installing a cable box, choose your equipment below for steps to install and activate.

Service Outage?

If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.

Look up possible outage

My Account

See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.

Learn about My Account

Self-Install Your Equipment

Self-installation is available for some cable equipment under certain circumstances. If you're self-installing, choose your equipment below for steps to install and activate. Or, if you just need to activate your equipment, enter your cable box serial number below and select Activate Now

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Chat With Midco

 

We're not available to chat right now, but you can still get in touch!

You can contact support by phone any time of day. 

Call 1.800.888.1300

 

You can leave a private message for us on Facebook or Twitter and our social media team will respond when we return in the morning. 

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