Self-Install & Activate Your Equipment
Self-installation is available for some cable equipment. If you're self-installing, choose your equipment below for steps to install and activate. Or, if you just need to activate your equipment, enter your cable box serial number below and select
Activate Cable Outlets
Not all coax outlets in your home may be active. If you connect your TV equipment to a coax outlet and it doesn’t work, you may need to activate it. We’ve got how-to steps and a video to help.
See how to activate an outlet
If you’re looking for help to get streaming, check out these resources to access apps and networks through your cable TV package – and reset your password if you’ve forgotten it.
See TV Everywhere networks
All Cable TV Topics
See all we have to offer for cable TV support. If you're self-installing a cable box, choose your equipment below for steps to install and activate.
If you’re having connectivity issues, look up your address to see if there’s an outage in your area, and get troubleshooting help.
Look up possible outage
See how to use My Account to view and pay your statements, manage and troubleshoot your services, and much more.
Learn about My Account