Field Technician Jobs

Enjoy a Rewarding Field Technician Career at Midco

Our field technicians are on the front lines, with a drive to learn new technology, and deliver reliable services and a great customer experience. They install and modify services for Midco customers, and also make service calls to deliver solutions – so consumers and businesses get the most value from their Midco services.

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Why Midco?

Our field technicians are stationed in communities throughout our service area. You'll drive a company vehicle and get out in the field, working outside instead of sitting behind a desk all day. We provide the latest tools and training, giving you the opportunity to grow your skills and knowledge, all to better serve our customers. 

Midco also offers perks and benefits you don't find everywhere. Does free internet and TV appeal to you? At Midco, you'll get that, and enjoy other benefits including medical, dental and vision insurance, 401(k), tuition reimbursement, wellness programs, profit sharing, paid time off and much more!

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Career Growth

Our field technician employees have a lot of options after they join Midco for how they’d like to grow their career. Midco empowers and encourages employees to gain certifications and training in order to take advantage of opportunities for advancement.1

Field Technician I

Our technicians start out as a Field Technician I, installing, making changes to and disconnecting residential services. During the first year, technicians work on these certifications:

  • First Time Right Level I
  • NCTI Installer
  • SCTE Broadband Premise Installer (BPI)
  • NCTI Installer Technician

Field Technician II

After a year, technicians are eligible to move up to Field Technician II. They then complete more certifications in order to continue advancing:

  • SCTE Broadband Premise Technician (BPT)
  • First Time Right Level II
  • NCTI Service Technician
  • SCTE Broadband Distribution Specialist (BDS)
  • NCTI System Technician

Alternate Career Path: Business Technician

Install, troubleshoot and disconnect services for Midco Business customers. There are different but similar levels of technicians for business, with other certifications and opportunities for advancement. 

Field Technician III

After four years at Midco, technicians with the required certifications can advance to Field Technician III. They help find ways to improve customer experience and help other technicians solve problems. They’re also encouraged to complete the NCTI Fiber Installation and Activation certification.

Field Technician IV

As a Field Technician IV, the technician has more than five years of experience at Midco, and uses that knowledge to help the team meet deadlines and help other team members with complex service-related problems. Technicians then work on these certifications:

  • NCTI Fiber Testing & Maintenance
  • NCTI Advanced Technician

Alternate Career Paths

Technicians can move into different departments that interest them after reaching Field Technician III, including:

  • Maintenance Technician
  • Training
  • Construction
  • Engineering

Field Technician V

After six years with Midco, technicians can advance to a Field Technician V level. When employees reach this level, they have completed all the certifications needed, and are eligible to apply for management positions, such as: 

  • Field Service Supervisor
  • Field Service Manager
  • Field Operations Manager

Where We're Hiring

We have field technicians stationed throughout our footprint in cities large and small. Here are just a few areas where we're hiring:

Grand Forks

The third-largest city in North Dakota, Grand Forks has consistently enjoyed an unemployment rate of less than 3% and is a hub for engineering, aerospace, energy, agriculture and healthcare. The Grand Forks Area is home to a great mix of sports events, thriving art and night scenes, and miles of biking and hiking trails. Located along the Red River of the North, the city is also home to the University of North Dakota and the Grand Forks Air Force Base. 


Located along the Rum River north of the Twin Cities, Cambridge and the surrounding area is a great place to call home. As the county seat, the city is a hub for activity, and its two industrial parks attract new businesses. There are also plenty of outdoor activities to enjoy here, like canoeing, hiking, camping and fishing.

Sioux Falls

Sioux Falls is the largest city Midco services. Come join us in this strong local economy and local arts community. Two Division II universities and the South Dakota Public Universities and Research Center call Sioux Falls home. Plus, the community is also the tenth best place to live, according to Liveability.

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1 This page shows typical career paths employees follow in this department at Midco. Exceptions can be made, depending on workforce needs and other factors.