{{oc.data.outages.outageMessage}}

Caller ID & Call Waiting

Caller ID

Find out who is calling you without having to pick up the phone with caller ID. To use caller ID, your phone must have a display unit that stores names and numbers of recent callers. If not, you may purchase caller ID equipment separately.1

After an incoming call’s first ring, a caller’s number and/or name appear on your phone (if it includes this feature) or on an external display unit you can buy separately.

Callers who block their caller ID information will display as private or anonymous on the caller ID. You can block incoming private or anonymous calls using anonymous call rejection.

This optional phone service is available from Midco for an additional monthly fee.

Who: KS phone customers

  • To activate caller ID: Lift your handset, and press *65.
  • To deactivate caller ID and no longer like to see caller information: Lift your handset, and press *85.

Who: MN, ND and SD phone customers

When you subscribe to this feature, no other customer activation is necessary with Midco. You'll want to follow the directions included with your third-party, caller ID display unit.

Private or anonymous calls come from callers who have their names and numbers blocked.

By default, your name and phone number will appear on the caller ID equipment of those you call, unless you have chosen non-published service. If you’d like to block your information from displaying, you can activate a caller ID block.

To activate caller ID block:

  1. Lift your handset, and press *67.
  2. Enter the phone number you’d like to call. If the receiving party has caller ID, it will display “Private,” rather than your name and number.
  3. When the call is complete, hang up.

Your caller ID feature is restored.

To unblock caller ID:

  1. Lift your handset, and press *82.
  2. Enter the phone number you’d like to call. If the receiving party has caller ID, it will display your name and number.
  3. When the call is complete, hang up.

Caller ID blocking is restored.

Although caller ID displays are helpful for identify incoming callers, this service can be susceptible to fraud caller ID spoofing. Fraudsters can deliberately falsify the phone number that’s relayed on the caller ID to disguise the identity and originator of the call.

Learn more about caller ID spoofing on the Federal Communications Commission website.

Call Waiting

With call waiting, you hear a quick tone signaling you have another incoming call when you’re already on the phone. If you have activated the call waiting ID feature, your caller ID equipment will also display the incoming caller’s name and number.

To activate call waiting:

  1. When you hear the call waiting tone, press and release the flash or receiver button on your phone to talk with the new caller.
  2. To alternate between calls or return to your first caller, press and release the flash or receiver button on your phone.
  3. To end either conversation, simply hang up. If one of your callers is still on the line, your phone will ring. When you pick up the call, you will be connected to the caller.

To turn off call waiting before a call:

  1. Lift your handset, and press *70. You will hear three short tones followed by a dial tone.
  2. Place your call.

When you hang up, your call waiting feature is restored.

To turn off call waiting during a call:

  1. During your conversation, press and quickly release the flash or receiver button on your phone.
    • If you do this while a call is coming in, you will answer the incoming call.
  2. Press *70 on phone. You will hear three short tones followed by a dial tone.
  3. Press and quickly release the flash or receiver button on your phone to return to your conversation.

When you hang up, your call waiting feature is restored.

Need More Help?

1 Phone and Caller ID equipment not provided by Midco.