Stay Connected with
Midco Lifeline

We believe staying connected is important – whether it’s staying in touch with family and friends, searching and applying for a job, completing school work, or paying bills. 

That’s why low-income households get affordable home phone or internet access through Midco’s Lifeline assistance program. This isn’t a promotion or special offer. Lifeline is a federal program intended to put home phone and internet service within the reach of qualifying families.

For questions about the Lifeline Assistance Program, call 1.800.888.1300, and we will be happy to assist you!

Broadband Assistance

Get internet speeds of up to 25 Mbps downloads and up to 3 Mbps uploads for just $5.70 per mo.1 There’s no installation fee, and modems are rent-free.

Home Phone Assistance

Enjoy a reduced monthly rate for reliable, digital home phone service. There’s no installation fee, and you can get free long-distance blocking and selective call rejection.


Lifeline Assistance is available to qualifying new and current customers who meet income guidelines. Some of the other eligibility requirements include:

  • Only one Lifeline credit is allowed per household.
  • Midco service must be in the eligible participant’s name.
  • You may be required to recertify household eligibility at any time. Failure to recertify may result in termination of the Lifeline benefit.
  • Lifeline assistance cannot be transferred to another person.

How to Apply

If you are interested in Lifeline benefits, contact us at 1.800.888.1300 or download and fill out our Lifeline Assistance application and attach a copy or copies of eligibility documentation. After signing the completed application, mail it with your proof of eligibility documents to Midco, PO Box 5010, Sioux Falls, SD 57117-9908.

Download Application

1 Broadband Lifeline only. Price is effective as of January 1, 2017.

Taxes and other federal fees will increase the cost on phone services. FCC regulations state that broadband Lifeline recipients must remain with the same internet service provider (in this case, Midco) for at least 12 months after first qualifying for the Lifeline discount. After that, you are free to switch your internet and qualify for a Lifeline benefit with a different company. The FCC allows an exception if you move to a different state or area where your provider (Midco) doesn’t offer service. If that’s the case, please contact us so we can help you transfer your broadband Lifeline benefit to your new internet provider.