Internet Support


When you use Internet service from Midco®, we recommend that you use an approved cable modem that’s qualified to work with our network and to deliver the Internet connection to your home. Customers may also choose to use a router; however, Midco does not offer or support router equipment. 

How do I get a modem?

What are the approved modems?

What is a DOCSIS 3.0 modem?

What is the best location for my wireless modem?

How do I install my modem?

How do I reboot my modem?