Billing & Online Account Support
E-Statements and Paper Statements
We offer both e-statements and paper statements. In an effort to reduce paper consumption and save environmental resources, we encourage customers to opt in for e-statements.
To sign up for e-statements:
- Log in to Midco.com/MyAccount.
- Under Popular Topics, select Manage My Account Settings.
- Beneath Popular Topics on your Settings page, select Manage account notifications.
- Add the email address where you would like to receive e-statements, if it's not already showing.
- Under Monthly Statements, click the toggle so that is shows green.
- If you would like multiple email addresses to receive statement notifications (or other notifications), enter another email address and repeat step 5.
- Select Save Changes.
- If you'd also like to be notified via text message about your statement and payment confirmation, enter a mobile phone number under Text Notifications and click the green plus button. The number will appear, with a green toggle button next to it.
- Click Save Changes.
- You should receive a confirmation text message from 64326. Reply Y to confirm that you would like to receive text notifications at this number.
You can also opt in for other electronic notifications.