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The Midco Customer
Guarantee

Great customer service starts with trusting your service provider. We want to make sure your experience with Midco is a positive one. That’s why we guarantee our work and our services. 

You deserve high-quality services, a fair price, and honest, helpful customer service. We consider you our honored guest – even if we’re in your home. We think you’ll love the fact that Midco gives you more.

Shop Midco Services

On-Time Guarantee and Flexible Appointments

Your time is valuable, so it’s important that we’re on time. We can schedule your appointment on the hour or in any 15-minute increment thereafter. And if our technician arrives more than 15 minutes after a scheduled arrival time, you’ll receive a $25 credit to your account.1

Our Respectful Team of Experts

Our employees clearly display Midco identification when they arrive at your home. They have the technical know-how to install services and troubleshoot issues, and they wear booties inside your home. Plus, they’ll always respectfully return your home and yard to their previous conditions.

30-Day, Money-Back Guarantee

Making customers happy is our specialty. If you’re not satisfied with your new or upgraded Midco service during the first 30 days after installation for any reason, we’ll refund your money – including the installation fee. No questions asked!

1 The on-time guarantee may be temporarily suspended due to severe weather conditions or other business-impacting events.