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Internet Support


Understand Device Technology and Capabilities

Device Age

All devices are not created equal. Technology for wired and wireless connections has changed considerably in the last few years, and while many devices still function, they cannot reach the same level of speed as newer technology.

If older devices are connected to your Wi-Fi, they can impact your Wi-Fi experiences by not allowing your newer devices to take full advantage of speeds and technology that your wireless modem offers.

  • If older devices do not need to be connected to Wi-Fi, disable their wireless connectivity.
  • If older devices need to be connected to Wi-Fi, it’s important to understand that they can impact overall performance of your Wi-Fi.

Consult with your device manufacturer to determine the speed capabilities of your specific devices.


Wired Connections

Wired network adapters in both desktop and laptop computers and also in gaming systems will usually be one of the following two types:

  • Gigabit Ethernet (10/100/1000): This adapter is capable of anywhere from 10Mbps to 1000Mbps data transmission. A gigabit Ethernet network adapter is needed for Midco Xstream® 120, 200 and Gig speeds.
  • Fast Ethernet (10/100): This network adapter is capable of anywhere from 10Mbps to 100Mbps data transmission. A fast Ethernet network adapter cannot take advantage of or achieve speeds available with the Midco Xstream 120 and above.

 

Wireless Connections

Wireless network adapters in laptops, phones, gaming systems, TVs and any other device you can connect wirelessly is one of these four types.

  • 802.11b wireless adapters will slow down your wireless experience, even for your newer, faster devices. This technology is not very common today, as it was quickly replaced by 802.11g network adapters. 802.11b is capable of up to 11Mbps data transmission that is shared by both the upstream and downstream (sending and receiving information), and it uses a 2.4Ghz signal to transmit.

  • 802.11g wireless adapters will slow down your wireless experience, even for your newer, faster devices. This technology is quite common in older devices, as it has been used in in many laptops and wireless devices since it was introduced in 2003. 802.11g is capable of up to 54Mbps data transmission shared by both the upstream and downstream, and it uses a 2.4Ghz signal to transmit.
  • 802.11n wireless adapters have been in laptops and wireless devices beginning in 2007. This technology It is capable of up to 300Mbps data transmission shared by both the upstream and downstream, and can use either a 2.4Ghz or a 5Ghz signal to transmit.
  • 802.11ac wireless adapters are the current standard for wireless connections and can be found in many devices such as tablets, phones and laptops. This technology is capable of up to 1 Gbps data transmission, and can use either a 2.4Ghz or a 5Ghz signal to transmit.