Phone Support

Call Trace

Who: KS, MN, ND and SD phone customers

Call trace helps stop threatening, obscene or harassing calls (and is available on per-use basis for a fee). IMPORTANT: Always CALL 911 in an emergency situation. 

To trace a call:

  1. Immediately after you hang up the phone from the call you’d like to trace, lift the receiver and press *57.
  2. Follow the voice prompts.

The caller’s name and number will not be released to you under any circumstances. Normally, it takes three successful traces before law enforcement can take any deterrent action.